Solution Delivery Analyst I

Olive Branch, Mississippi

Date Posted: 2/27/2021

Job Snapshot

Employee Type: Full-time
Job Type: IT
Date Posted: 2/27/2021

Job Description

Solution Delivery Analyst -- 2nd or 3rd shift Opportunities

The Solution Delivery Analyst is responsible for administrative and technical support of WMS High Jump.

Duties and Responsibilities

  • Work with business teams, project leaders and application end users to collect and analyze project business requirements for functions or applications under limited direction
  • Prepare accurate and detailed requirement specification documents and functional technical specification documents
  • Understand the relationship between functional and technical requirements
  • Identify the current -- future- state business processes
  • Provide a technical development support for development and system configurations and automation requirements
  • Serve as a communications liaison between business end users and application developers to understand key issues, identify perceptions gaps and resolve questions
  • Coordinate with business users to identify functional cases and establish test scenarios and results
  • Work with business users to test, validate, and evaluate new applications and functions, and identify issues in functionality
  • Provide day to day and on-call second and third tier end user application support, as appropriate


Education and Experience Requirements

  • Requires education equivalent to four years of high school OR 2 year IT degree preferred
  • ITIL Certification Preferred
  • 2+ years of work experience in business analysis or an IT related position
  • Exposure to IT business applications and methodologies required
  • Prefer 1+ years of hands on experience with business systems / processes: WMS, ERP, CRM, BI or other business applications
  • Strong math and analytical skills
  • Experience in writing SQL queries
  • Knowledge of warehouse management systems; High Jump experience a plus
  • Working knowledge in MS Office
  • Knowledge of radio frequency scanning process and devices
  • Excellent communication skills
  • Computer skills


Qualifications / Preferred Qualifications

  • Strong business analytical skills to drive business requirement definition that involves eliciting, analyzing, prioritizing, articulating and documenting business requirements
  • Ability to lead small projects (with minimal guidance) in various SDLCs (waterfall and agile) leading development teams and aligning with business stakeholders
  • Demonstrate knowledge of project management skills including planning, scheduling and execution
  • Experience with product and technical thinking, and executing in a fast paced environment that meet or exceed expressed needs
  • Ability to gather business requirements, process flows, and use case scenarios
  • Make recommendations for process improvements, documentation standards, procedures, and / or guidelines
  • Strong verbal and written communication skills across functional audiences with different backgrounds
  • Strong SQL Skills


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